How the city of Melrose saves time on property value assessments
Aug 2023
The City of Melrose, Massachusetts uses Nearmap to cut time spent on site by more than 50%.
Aug 2023
)
“We are using Nearmap imagery to save time and return money back to the office to handle properties when they are building, and not just when we think they are building.”
Chris WilcockChief Assessor, MelroseThe challenge
Remote property inspection for efficiency
Before using Nearmap, it took 30–40 minutes for assessors in Melrose to physically inspect each property and, with 10,000 parcels of land in their remit, that time was really adding up. They needed to find a more efficient way to get the job done without cutting corners.
“We still need to visit every property, but Nearmap allows us do the initial assessment in the office.”
Chris Wilcock
Chief Assessor
)
The solution
Doing more from the desk
Nearmap gives Wilcock and his office the ability to analyse a house and its location. “A lot of the verification I would otherwise do from the field I can do from a desktop review now.”
This means the office can review more properties, and while Nearmap doesn’t stop the team from having to go into the field, it means the team is more productive.
“If I can validate 60 percent of the property data from my desk it makes my time in the field a lot more productive and cost effective.”
Chris Wilcock
Chief Assessor
Chief Assessor
)
The impact
Faster remote inspections
Using Nearmap for an initial remote assessment has cut time on site for Melrose assessors dramatically, with physical assessments reduced to 5-15 minutes.
Assessors gather much of the detail they need before stepping foot on site. They can inspect and measure structures with high-resolution detail, as well as check for changes to a property over time with the vast library of historic Nearmap imagery at their fingertips.
Date-stamped imagery helps identify the properties where they should focus attention and cuts down on wasted trips to sites where construction has not yet begun.
)
Reduce field work with scalable desktop operations
Save time and costs associated with unnecessary site visits with remotely accessible property intelligence trusted by all levels of government.
)
Frequently refreshed aerial imagery is essential for keeping pace with fast-growing communities, such as Melrose, Massachusetts. Nearmap conducts surveys of Melrose three times per year to keep the city reliably up-to-date, and that’s particularly important for the city’s assessors. These days, every property assessment in Melrose starts with a remote inspection. It’s the cornerstone of a transformed workflow that is saving the community time and money.